Community Disclosure

1. Website & Health Disclaimer

Disclaimer

Back Muscle Solutions provides educational content, coaching, and community discussion designed to help adults relieve lower back pain and increase their capacity for physical activity.

All information, exercises, and coaching provided through Back Muscle Solutions — including but not limited to videos, live calls, messages, and written material — are for informational and educational purposes only.

They are not medical advice and do not replace individualized care from a licensed healthcare professional.

Always consult your physician or physical therapist before starting any exercise or wellness program, particularly if you have back pain, injury, or medical conditions.

Participation in the Back Muscle Solutions community is voluntary, and results vary by individual. We do not guarantee any specific outcome such as pain elimination, improved flexibility, or medical recovery.

If you experience pain, dizziness, or discomfort during any suggested activity, stop immediately and consult a qualified professional.

2. Testimonial & Endorsement Disclosure

Testimonials & Results

Testimonials appearing on backmusclesolutions.com or in marketing materials reflect real experiences of our members and clients. However, individual results vary, and we do not claim that these experiences are typical.

Testimonials are voluntarily provided and not necessarily representative of everyone who participates in our program.

Material Connections

Some individuals providing testimonials may receive free access, discounted services, or other benefits in exchange for their honest feedback.
Whenever a testimonial or review is shared by someone who has such a relationship, we clearly disclose that connection in proximity to the statement (e.g., “Paid partnership,” “Affiliate,” or “Received complimentary access”).

Influencer Endorsements

If an influencer or professional shares their experience with Back Muscle Solutions, they are required to make a clear and conspicuous disclosure of any material relationship using FTC-approved phrasing such as “#ad” or “#sponsored.”

We do not publish fake or misleading reviews and regularly monitor for authenticity and accuracy.

3. Privacy Policy (FTC & Data Handling)

Back Muscle Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website, participate in our community, or purchase a membership.

Information We Collect

We may collect:

Name, email address, phone number, and payment details during registration.
Health-related or fitness information voluntarily shared in forms, surveys, or community discussions.
Technical data such as IP address, device type, and usage analytics (through cookies or similar tools).

How We Use Your Information

We use your information to:

Provide and personalize your program experience.
Process payments, communicate updates, and deliver coaching services.
Improve our offerings and website performance.
Comply with applicable laws or respond to lawful requests.

We do not sell your personal information. We may share data with trusted service providers (e.g., community platforms, payment processors, analytics partners) solely to deliver our services under confidentiality obligations.

Sensitive Health Information

If you share details about your health, back pain, or personal life, we treat that data with heightened sensitivity and use it only for coaching and support purposes.

We are not a HIPAA-covered entity, but we voluntarily adhere to FTC privacy and security principles: access control, encryption, and breach-response procedures.

All personal information and community data are stored using secure, third-party platforms (Google Cloud, Circle, and Basecamp), which use industry-standard AES-256 encryption at rest and HTTPS/TLS encryption in transit. We do not store unencrypted personal data on our local systems.

Cookies and Analytics

We may use cookies or similar tools to improve your experience and measure engagement. You can disable cookies in your browser at any time.

Your Rights

You may request to:

Access or correct your personal data.
Delete your account or data.
Opt out of marketing communications.

4. Terms of Service (Membership & Community)

By enrolling or participating, you agree to these Terms of Service.

4.1 Membership Access

Your membership includes access to our online curriculum, coaching calls, and private community.
Membership begins upon payment of an onboarding/activation fee and continues on a recurring subscription basis.
You authorize us to charge your payment method automatically each billing cycle until cancellation.

4.2 Cancellation & Refunds

You may cancel at any time by emailing jake@backmusclesolutions.com or through your account settings.
Cancellation stops future billing but does not refund completed billing periods unless otherwise stated.
We reserve the right to suspend or terminate accounts for nonpayment, policy violations, or inappropriate behavior.

4.3 Community Conduct

Members are expected to:

Interact respectfully with others.
Avoid posting medical advice, offensive content, or misinformation.
Refrain from diagnosing, prescribing, or soliciting others for medical treatments or competing services.

We may moderate, edit, or remove content that violates these terms.

4.4 Intellectual Property

All program materials, videos, and content remain the property of Back Muscle Solutions. You may not copy, reproduce, or share them publicly without written permission.

4.5 Disclaimers & Limitation of Liability

Participation is at your own risk. Back Muscle Solutions and its team are not liable for injuries, damages, or losses arising from participation in exercises or community activities.

This service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, our total liability shall not exceed the amount you paid for your membership during the preceding 12 months.